We will gladly accept returns of undamaged items if you are not satisfied with the product. Restocking fees MAY apply. Our original cost of shipping to you will not be refunded. Please keep in mind that any returns must be made within 30 days from the receipt of the item. Damage caused during installation is not considered as product deficiency and will not be covered by warranty. Any returns made without prior approval will be sent back at the shipper's expense. We will exchange any defective products promptly and free of charge. Please send any returns or defective items by insured freight pre-paid back to us. Customers are responsible for all shipping costs. Restocking fees MAY apply. We are very fair. Please contact us immediately with any issue so we can resolve it.